Please check the bathroom door in suite 111 you really have to slam the door to close it. The lift operation is suspect. Most visitors struggle with their key cards to operate the lifts. Staff at reception to acknowledge booking in by acknowledging a person waiting to book in rather than ignoring them until they finish with previous customer. We bookied in both times and we stood at the reception for a while without being acknowledge. A polite "I will be wth you shortly" would really help.
Etienne
maart 2025
The room was really clean & comfortable. The lady from housekeeping who came to tidy up during my stay was professional and really nice. I enjoyed the eggs benedict & seafood pasta from the Avenue restaurant. The strawberry daiquiri mocktail was delicious.
Charity
februari 2025
We couldn't checkin when we arrived. Although it was still before checkin time we received a voucher for a drink. Rooms are spacious and price very reasonable.
Jurriaan
februari 2025
Ms. Naomi at the Front Desk is amazing!! From checking in until I checked out, she was professional, helpful, friendly, courteous, and knowledgeable. Every question I asked, she was able to provide the information I was seeking, especially when I inquired about the best tours to do in one day. I stayed at the hotel twice and I was very happy that upon my return, Ms. Naomi was at the Front Desk. I knew she'd take care of my every need and help me to prepare for my flight back to the US. Thank you again Ms. Naomi and the Front Desk for making both my stays feel like family.
Melva
januari 2025
Its a fairly new hotel so everything is looking fresh. At checkin the lady was very understanding and the staff were very pleasant. The breakfast also offers a good selection to kickstart your day. Overall its a good choice if you need to spend a night in JNB
William
december 2024
Spacious, very comfortable. Gym was great. Facilities looked fabulous, although we didn't get time to avail ourselves of them. There was a supermarket and pharmacy a short walk away which was very convenient. The free hotel shuttle from the airport was a bonus (need to book it with the hotel, runs hourly). We were extremely happy with the whole set up.
Lizsteve
maart 2025
In general I was happy with the hotel. The hotel is located in a very good and calm neighbourhood. The reception personnel was extremely friendly and helpful.
Phillip
september 2024
After travelling internationally for several weeks, it was so noticeable to experience and enjoy great South African hospitality at this hotel! From the moment of pickup to drop off via shuttle the next day was ten out of ten. The room was lovely and we so enjoyed having a cocktail and some delicious food! But most of all, the people who work hard to make you feel welcome at this hotel must be highlighted....they make the difference and most appreciated!
Sean
september 2024
That it was close to the venue where we attended a wedding. The decor of the hotel is modern and very trendy. The staff was very friendly and helpful. Seucurity felt good. Our room was very spacious and clean.
John
februari 2025
I recently had the pleasure of staying at this hotel, and it was truly a lovely experience from start to finish. The staff were incredibly friendly and welcoming, from the reception team to the cleaners. Their warmth and professionalism made a significant impact on our stay. The rooms are nothing short of luxurious, providing a perfect blend of comfort and elegance. The restaurants offer a wide variety of foods, catering to all dietary preferences, including excellent vegan options. Additionally, the hotel provides a free shuttle service to the airport, which made our travel plans seamless. The fitness center is well-equipped, allowing us to maintain our workout routine during our stay. Overall, I highly recommend staying here for an unforgettable experience. We will certainly be returning!
Van
juli 2024