Radisson Hotel and Convention Centre OR Tambo Airport

New facilities and furniture,clean, nice staff.

Clean but slightly cold since the weather was pretty bad , overall 9/10 !

"Exceptional World-Class Service at Radisson Hotel, Kempton Park!" My recent stay at the Radisson Hotel in Kempton Park was truly out of this world. From the moment we arrived, the service we received was nothing short of exceptional—starting right at the security check-in. We had booked two rooms, one of which was for my mom as we were celebrating her birthday 🎂. Mr. Dube at the reception went the extra mile and took it upon himself to speak with the manager and arrange a room upgrade for my mom. She was absolutely blown away by the thoughtful gesture. But the service didn’t stop there—Mr. Dube personally helped us with our bags 🎒, escorted us to our rooms, and took the time to show us how everything works. The following day, he even called my mom to check in on her and make sure she was comfortable and happy with her stay. I’ve traveled extensively, and I can honestly say that this level of service is world-class. 👏 Well done to Mr. Dube and the entire Radisson team—your customer service is truly on point! Keep up the excellent work.

Outstanding Experience! The staff were absolutely amazing—friendly, efficient, and always ready to help. After reporting our broken TV, we were moved to a new room in under an hour, which was incredibly impressive. Our room was cleaned daily, maintaining a high standard of cleanliness throughout our stay. The location is also a big plus—not far from shops and easy to get around. And the highlight? The Level Seven restaurant. It was nothing short of luxurious, offering a top-tier dining experience that really elevated our stay. Highly recommended!

Please check the bathroom door in suite 111 you really have to slam the door to close it. The lift operation is suspect. Most visitors struggle with their key cards to operate the lifts. Staff at reception to acknowledge booking in by acknowledging a person waiting to book in rather than ignoring them until they finish with previous customer. We bookied in both times and we stood at the reception for a while without being acknowledge. A polite "I will be wth you shortly" would really help.